Last Updated: 1 July 2026
At Dr Roelof Cronjé, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or subscribe to the Professional Dashboard.
By using this website, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
This Privacy Policy applies to the website operated by Dr Roelof Cronjé, including the Professional Dashboard and all related online services.
If you have any questions regarding this Privacy Policy, please contact us using the details available on our Contact page.
Website: https://drcronje.com
2. Information We Collect
Depending on how you use our website, we may collect the following information:
Personal Information
This may include:
- Full name
- Email address
- Telephone number
- Professional information (where voluntarily provided)
- Billing information
- Account login details
- Subscription information
Technical Information
We may also collect information such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of access
- Website usage statistics
This information helps us improve the functionality, security and performance of our website.
3. How We Collect Information
We collect personal information when you:
- Create an account.
- Purchase a subscription.
- Contact us.
- Subscribe to newsletters or updates.
- Complete forms on the website.
- Use the Professional Dashboard.
- Interact with cookies and analytics technologies.
4. How We Use Your Information
We may use your information to:
- Create and manage your account.
- Process subscription payments.
- Deliver access to the Professional Dashboard.
- Provide customer support.
- Respond to enquiries.
- Send important service-related communications.
- Improve our website and services.
- Monitor website performance and security.
- Comply with legal obligations.
We will only process your personal information where we have a lawful basis to do so.
5. Payment Information
Payments are processed securely through trusted third-party payment providers.
We do not store your complete payment card details on our servers.
Payment providers process your information in accordance with their own privacy and security policies.
6. Cookies and Analytics
Our website uses cookies and similar technologies to:
- Remember your preferences.
- Improve website performance.
- Analyse visitor behaviour.
- Enhance user experience.
- Measure website traffic.
You may disable cookies through your browser settings, although some website features may not function correctly.
Please also refer to our Cookie Policy.
7. Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers where necessary to operate our website, including:
- Payment processors
- Website hosting providers
- Email service providers
- Analytics providers
- Technical support providers
These providers are required to protect your information and only process it for authorised purposes.
We may also disclose information where required by law.
8. Data Security
We implement reasonable technical and organisational measures to protect your personal information from:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
While we take appropriate precautions, no online system can guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services.
- Maintain your account.
- Meet legal and regulatory obligations.
- Resolve disputes.
- Enforce our agreements.
When information is no longer required, it is securely deleted or anonymised where appropriate.
10. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of personal information where appropriate.
- Object to certain processing activities.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the relevant supervisory authority.
We will respond to legitimate requests within a reasonable timeframe.
11. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review their privacy policies before providing any personal information.
12. Children’s Privacy
The Professional Dashboard is intended for healthcare professionals and adults.
Our website is not directed at children under the age of 18, and we do not knowingly collect personal information from children.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the revised effective date.
Continued use of our website after changes have been published constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us using the details provided on our Contact page.
Website: https://drcronje.com
