Appointments →

Call Us At:
013 243 1632 or 086 166 4664

Queries →

Email Us At:
office@drcronje.com

Office Hours

Mon - Fri: 8:00 AM - 5:00 PM
Sat: By Appointment Only

Cancellation Policy

Last Updated: 1 July 2026

This Cancellation Policy explains how you may cancel your subscription to the Dr Roelof Cronjé Professional Dashboard.

By subscribing to the Professional Dashboard, you agree to this Cancellation Policy.


Cancelling Your Subscription

You may cancel your subscription at any time.

Cancellation prevents future recurring subscription payments but does not immediately terminate your access to the Professional Dashboard.

Unless otherwise stated, you will continue to have access to your membership benefits until the end of your current paid billing period.


How to Cancel

You may cancel your subscription by:

  • Logging into your account and managing your subscription through your membership dashboard; or
  • Contacting us through the website’s Contact page if you require assistance.

To avoid being charged for the next billing cycle, cancellations should be completed before your scheduled renewal date.


What Happens After Cancellation?

Once your subscription has been cancelled:

  • Your subscription will not renew automatically.
  • No further recurring payments will be taken unless you choose to subscribe again.
  • You will continue to enjoy access to premium content until the end of your current paid subscription period.
  • After your subscription expires, premium resources and member-only content will no longer be accessible.

Your account may remain active, allowing you to log in, update your information, or renew your subscription in the future.


Re-Subscribing

If you choose to subscribe again after your membership has ended, your access to premium resources will be restored once payment has been successfully processed.

Current subscription pricing and membership benefits at the time of re-subscription will apply.


No Partial Refunds

Cancelling your subscription does not normally entitle you to a full or partial refund for any unused portion of your current billing period.

Please refer to our Refund Policy for further information.


Failed Payments

If a recurring payment cannot be successfully processed:

  • we may attempt to process the payment again;
  • your access to premium content may be suspended until payment has been received;
  • continued payment failures may result in automatic cancellation of your subscription.

Cancellation by Us

We reserve the right to suspend or terminate memberships where a member:

  • breaches our Terms & Conditions;
  • shares account credentials;
  • infringes intellectual property rights;
  • engages in fraudulent or unlawful activity;
  • abuses the Professional Dashboard or its services.

Where a membership is terminated due to a breach of our Terms & Conditions, refunds will generally not be provided unless required by applicable law.


Changes to this Policy

We may update this Cancellation Policy from time to time.

The latest version will always be published on this page with the revised effective date.


Contact Us

If you have any questions about cancelling your subscription, please contact us using the details provided on our Contact page.

Website: https://drcronje.com

Appointments →

Call Us At:
013 243 1632 or 086 166 4664

Queries →

Email Us At:
office@drcronje.com

Office Hours

Mon - Fri: 8:00 AM - 5:00 PM
Sat: By Appointment Only

Your Membership

Scan the code